Privacy Policy

Information you provide directly

We collect information that you voluntarily provide when you fill out our forms, including the contact form, the client intake form, and the newsletter signup. This may include your name, email address, phone number, company name, website, industry, details about your products or services, design preferences, and any files you upload such as logos or brand kits.

Booking calendar information

When you schedule a consultation through our booking calendar, we collect your name, email, phone number, and the appointment details you select so we can confirm and prepare for your meeting.

Cookies and analytics

We use cookies and similar tracking technologies, including Google Analytics, to understand how visitors use our website. This may include your IP address, browser type, device type, pages visited, and the time spent on pages. We use this information to improve website performance and user experience.

Customer relationship management (CRM)

Information submitted through our forms is stored in our customer relationship management platform so our team can respond to your inquiry, manage your project, and communicate with you about our services.

We use the information we collect to respond to your inquiries, schedule and prepare for consultations, deliver the marketing services you request, send you our newsletter when you opt in, improve our website and services, and comply with our legal obligations. We do not sell your personal information.

We may share your information with trusted service providers who help us operate our business, such as our CRM platform, email delivery provider, analytics provider, and booking tools. These providers are contractually obligated to protect your information and may only use it to provide services to us. We may also disclose information when required by law or to protect our rights.

If you receive marketing emails or text messages from us, you can opt out at any time by clicking the unsubscribe link in the email, replying STOP to any text message, or contacting us directly using the information below. We honor opt-out requests promptly.

If you are a California resident, you have the right to know what personal information we collect about you, request deletion of your personal information, correct inaccurate information, opt out of the sale or sharing of your personal information, and limit the use of sensitive personal information. We do not sell your personal information. To exercise any of these rights, contact us using the information below.

Our website and services are intended for businesses and professionals. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

We implement reasonable technical, administrative, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We may update this privacy policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.

If you have questions about this privacy policy or how we handle your personal information, please contact us:

• Email: info@turnedupmedia.com
• Phone: (877) 583-7131
• Address: 28241 Crown Valley Pkwy F-231, Laguna Niguel, CA 92677