After months and months of planning, your new product is finally out in the market. And its a success! Then your top customer advocate discovers an "undocumented feature" and the downward spiral begins. Word spreads that your brand new product has a flaw, then the calls start rolling in.
Read MoreThe Olympics may be over, but their spirit remains. Stories of competition, camaraderie, human endurance and achievement were broadcast to a global audience.
Read MoreImagine, if you will...you're walking down the street in a remote city. No reservations, no itenerary, no plans really. You see a packed restaurant to your left. Looks enticing. Without typing anything, its Yelp review pops up...followed by OpenTable's reservation system. Now you have dinner plans.
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